About Us
Being a hosting customer can be embarrassing - you often need to deal with network outages and an inadequate and sluggish technical support service. To top it all off, you have to sign at least in two admin interfaces to administer your domains, billing transactions and your web site itself. When we started Hepsia, we wanted to change all that.
A New Web Hosting Approach
The Control Panel is the part of the web hosting platform that the clients in fact see. And 90% of the hosting distributors out there employ one and the same Control Panel - cPanel. We, however, look upon cPanel as being antiquated and difficult to work with - it simply hampers our work. This is why we arrived at the decision to build a different Control Panel - the Hepsia Control Panel. It's new, has a fresh look and feel and offers billing, domain and web site administration options, so you can administer all facets of your web presence from a single place. Additionally, it has a drag & drop File Manager, so you won't have to resort to third-party FTP software. Our tests have shown that the Hepsia hosting Control Panel works three times as fast as other hosting Control Panels! We have also set up a Control Panel demo - you can see for yourself how Hepsia works.
A Stable Hosting Platform
Your web site has to be accessible online. This is the reason why we rely on powerful servers driven by the winning mixture of Linux and Apache. We are also partnering with 4 state-of-the-art data center facilities where you can host your web sites. This allows us to offer a ninety-nine point nine percent network uptime guarantee.
A People-Centered Modus Operandi
Last, but definitely not least - we are there for you! We have Live Chat operators who are there to reply to all your pre-sale inquiries and to help you remedy small technical issues. We have a first-rate 24/7/365 customer care service. We offer a 1-hour ticket response time guarantee, but in the majority of cases our client support team reps reply to trouble tickets in less than 20 minutes!